Last Updated: 29/05/2025

At Richh Digital ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://richhdigital.co.uk, use our services, or interact with us in any way.

1. What Information We Collect

We may collect the following types of information:

Personal Information (name, email address, phone number, business name)

Billing Details (for processing payments securely via Stripe or other payment providers)

Website Usage Data (pages visited, time spent on site, device/browser info)

Contact & Support Interactions (emails, messages, and chat interactions)

Marketing Preferences (opt-in choices and communication preferences)

2. How We Use Your Information

We use your information to:

Provide and maintain our services (CRM, websites, automation tools, etc.)

Communicate with you regarding your account or services

Improve our website and user experience

Send updates, offers, and newsletters (only if you’ve opted in)

Process payments securely

Deliver customer support and onboarding help

3. Sharing Your Information

We never sell your data. However, we may share your information with trusted partners only when necessary:

Service Providers (e.g. payment processors like Stripe)

Legal Obligations (if required by law or to protect our rights)

Business Tools (like CRM or analytics platforms, solely for service delivery)

4. Cookies & Tracking

We use cookies to improve site performance, personalize content, and analyze traffic. You can adjust your cookie preferences or block cookies through your browser settings.

5. Data Security

We take data protection seriously. Your information is stored securely using trusted cloud-based providers with industry-standard safeguards.

6. Your Rights

You have the right to:

Request access to the personal data we hold

Correct or update your information

Request deletion of your data

Withdraw consent at any time (for marketing or email communication)

To exercise any of these rights, contact us at: [email protected]

7. Free Trials, Subscriptions & Refunds

We may offer free trials on select plans. After the trial, billing begins unless canceled beforehand.
We do not offer refunds for partial months of service. AI or third-party tool usage may result in additional charges if exceeded. Refunds due to payment errors (e.g., Stripe issues) will be reviewed case by case.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here.

9. Contact Us

Questions or concerns?
Email us at: [email protected]